Customer Claim Support Associate (full-time or part-time for 3 months)

We are a Europe's leading specialist electrical and telecommunications retailer and Services Company, our branch in Brno administratively supports multiple segments of the entire company’s business (finance, logistics, IT, web design, and retail)In our team we are doing an administrative support to our commercial business in the UK and making sure the below major responsibilities are carried out: The extended product warranty purchased by our end-customers is correctly setup and administered in our system and the related payments are carried out accordingly The suppliers responsible for repairing broken products are paid for their services The customers are offered an adequate replacement for their broken irreparable product Missing products are allocated to the stores stock